MySMA Support is a support service from Genentech that can help
provide information about Evrysdi.
Partnership and Access Liaisons (PALs) are the local contacts for
MySMA Support. They work with the rest of the MySMA Support team to
help you throughout the treatment journey.
The following reference is located near you.
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You can also get updates and additional information about Evrysdi delivered to your inbox. Sign up to be among the first to know more.
MySMA Support, including the PAL, does not provide medical advice and is not a substitute for your medical team. Your healthcare provider should always be your main resource for any questions about your health and medical care.
Learn how the MySMA Support team can support you
Talk to a PAL
A PAL is available to provide in-person or virtual support based on
your preference, and can:
A PAL is not a part of your medical team and is not a substitute for
your healthcare provider. PALs do not provide medical advice. Your
healthcare provider should always be your main resource for any
questions about your health and medical care.
A Case Manager helps navigate coverage and financial support
While a PAL will remain the main point of contact for MySMA Support,
Case Managers are part of our virtual support team. A Case Manager
partners closely with PALs and healthcare providers to help you
understand the health insurance process and identify financial support
options for Evrysdi
A Case Manager can:
- Facilitate the health insurance process to help you better
understand your coverage for Evrysdi
available financial support options
- Partner with Accredo to help with a smooth delivery of Evrysdi
Accredo* is the only specialty pharmacy that prepares and ships
Evrysdi directly to you each month
Only Accredo prepares and ships Evrysdi to you. Evrysdi is not available at retail pharmacies.
- Accredo will call you to welcome you to the program and to schedule delivery times that work best for you. It is important that you answer calls from them to prevent any delays in treatment
- Although Accredo is not a part of Genentech, it is an important part of the MySMA Support team
Contact Accredo with questions about shipping and packaging, Monday-Friday, 8 AM to 8 PM ET. A pharmacist is also available 24/7 to answer questions about Evrysdi.
Phone: (855) 525-7995
For more information, contact MySMA Support at (833) 387-9734 (Monday-Friday, 9 AM to 8 PM ET)
*Accredo Health Group, Inc., is an Express Scripts
specialty pharmacy. Accredo is not part of Genentech and maintains
independence in its operations as a specialty pharmacy and in its
role as a healthcare provider.